Adult and Graduate Studies

Assistant Director of Adult and Graduate Studies

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Position summary:
The assistant director of Adult & Graduate Studies is responsible for meeting the annual recruiting goals for their designated region and/or areas of responsibility, in addition to providing leadership for two regional enrollment counselors. The assistant director will also be responsible for some undergraduate degree completion student advising, and for the off-site activities of Bluffton’s Adult and Graduate Studies programs. This position will act as a liaison between the admissions office and the faculty, staff and students at the assigned locations. 

Essential Duties and responsibilities:

  • Leadership and strategic planning
    • Supervises and provides leadership for other regional enrollment counselor(s), focusing on adult, graduate and transfer recruitment.
    • Participates in goal setting and monitoring for each regional recruiter.
    • Acts as liaison between admissions office and faculty in the AGS programs.
  • Student recruitment
    • Establishes recruiting goals with the director of admissions, consistent with the overall institutional recruiting goals.
    • Consistently meets the annual recruiting goals.
    • Implements the regional student recruitment strategy for all AGS programs.
    • Schedules and conducts individual and group information meetings with prospective students. These meetings may take place at off-site locations, and other public locations including a prospective student’s workplace. 
    • Visits classes periodically in order to stay in contact with students and to seek prospective student referrals.
    • Maintains prospective student records on JRM (Jenzabar software) and makes follow-up contacts to assess continued interest in additional programs; discusses transfer credit evaluations and provides academic advising for prospective students seeking admission in the Bluffton University undergraduate degree completion programs (Accounting, Nursing, Organizational Management) and the graduate programs (Organizational Management, Business, Education).
    • Serves as the liaison for the designated region and/or areas of responsibility.
    •  Seeks frequent feedback from the Director on strategic planning and implementation of the plans.

  • Program representation
    • Builds and maintains a large number of collaborative working relationships with HR professionals, business representatives and community partners, meeting personally to discuss Bluffton University AGS programs and the benefits to their employees and company.
    • Establishes and maintains rapport with area community colleges.
    • Represents Bluffton at college and business education fairs.
  • Customer service
    • Provide exceptional customer service
    • Communicates effectively with the director regarding daily on and off campus work schedules.
  • Occasional Duties and responsibilities:

      • Responsible for the periodic scheduling of receptions and orientations.
      • Occasional evening and weekend duties as needed (determined by supervisor).
      • Other tasks as assigned by supervisor.
  • Qualification requirements
    The requirements listed below are representative of the knowledge, skill, and/or ability required to satisfactorily perform the essential duties of this job.

    • Education and/or Experience: BA required; MA desirable. Prior experience preferred in recruiting, sales, marketing and adult education in an academic setting. Personal participation in an adult degree program is also helpful, but not required.

    • Special Skills: As a frequent representative of Bluffton University to the public and corporate community, the employee must have high ethical standards and excellent communication and interpersonal skills. Be highly motivated with strong organizational skills, technology skills and the ability to manage multiple tasks are vital. Integrity and honesty in conveying program information and respect for prospective students are essential.

    • Transportation: Dependable transportation and a valid driver’s license are required.


    Physical demands/work environment:
    The physical demands and work environment described here are representative of those that must be met or will be encountered by the employee while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This position involves frequent travel by car for the purpose of public presentations and meetings. Public presentations may involve transporting and handling display materials of up to 40 pounds. 

    Application is considered complete when the following is received:

    Send application materials to:

    Bluffton University
    1 University Drive
    Bluffton, OH 45817
    Attn: Erin Ostling Burkholder

    Employment decisions are based on merit and university needs, and not on race, color, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity or any other status protected by law. As a religious institution, Bluffton University expressly reserves its rights to appoint faculty and staff who share a commitment to the Christian faith which is consistent with the Mennonite/Anabaptist beliefs of the university’s founding and supporting church.